What makes a brand truly relevant and why do so many lose touch with their customers? After two decades leading global brands like Coach, Kate Spade, and L’Oréal across Asia, Yann Bozec shares what it really takes to stay customer-centric in one of the world’s fastest-changing markets. In this episode, he reflects on what separates brands people would truly miss from those that fade away, why understanding the customer is the ultimate competitive edge, and how humility, curiosity, and cultura...
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What makes a brand truly relevant and why do so many lose touch with their customers? After two decades leading global brands like Coach, Kate Spade, and L’Oréal across Asia, Yann Bozec shares what it really takes to stay customer-centric in one of the world’s fastest-changing markets. In this episode, he reflects on what separates brands people would truly miss from those that fade away, why understanding the customer is the ultimate competitive edge, and how humility, curiosity, and cultura...
#177 – Philip Hitschler-Becker: McDonald’s-Deal, TikTok-Hype und die China-Frage
Made in China
32 minutes
2 months ago
#177 – Philip Hitschler-Becker: McDonald’s-Deal, TikTok-Hype und die China-Frage
Heute wird's bunt, laut und lecker. Zu Gast ist Philip Hitschler-Becker, CEO von hitschies und einer der wenigen Unternehmer, bei dem Business wirklich nach Spaß aussieht. Wir kennen Philip schon eine ganze Weile und haben ihn immer wieder auf Events wie den OMR getroffen. Jetzt hat es endlich geklappt mit dem Podcast und wer weiß, vielleicht bald auch mit einem Besuch in Shanghai!? Natürlich reden wir über die Süßigkeiten, die jeder kennt. Saure Drachenzungen, Ufos, die originalen hitschies....
Made in China
What makes a brand truly relevant and why do so many lose touch with their customers? After two decades leading global brands like Coach, Kate Spade, and L’Oréal across Asia, Yann Bozec shares what it really takes to stay customer-centric in one of the world’s fastest-changing markets. In this episode, he reflects on what separates brands people would truly miss from those that fade away, why understanding the customer is the ultimate competitive edge, and how humility, curiosity, and cultura...
