Welcome to the ”Make Work Work Better” Podcast, where we delve deep into the minds and experiences of some of the most inspiring leaders in business today. You will find two types of episodes in this podcast. First, our interviews with amazing business leaders across the globe. Second, Dr. Marc Reynolds takes some of the key points from the interviews and gives ways to integrate them into your leadership style today.
All content for Make Work Work Better is the property of Found Your Voice Consulting LLC and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to the ”Make Work Work Better” Podcast, where we delve deep into the minds and experiences of some of the most inspiring leaders in business today. You will find two types of episodes in this podcast. First, our interviews with amazing business leaders across the globe. Second, Dr. Marc Reynolds takes some of the key points from the interviews and gives ways to integrate them into your leadership style today.
S1 E5 Dana Oaks Interview - Building Trust with Employees and Patients
Make Work Work Better
36 minutes
1 year ago
S1 E5 Dana Oaks Interview - Building Trust with Employees and Patients
Summary
Dana Oaks, a former hospital executive, shares insights on making work better in the healthcare industry. He emphasizes the importance of caring for employees and showing them that they are valued. Dana believes that a leader’s role is to curate, uplift, and maintain a culture of excellence. He shares examples of how he personally connected with employees and patients to build trust and create a positive work environment. Dana also discusses the challenges of being a CEO in the healthcare industry, including dealing with regulations and unexpected issues. He advises future executives to understand the sacred privilege of working in healthcare and to prioritize taking care of people.
Takeaways
Caring for employees and showing them that they are valued is crucial for creating a positive work environment.
Leaders should curate, uplift, and maintain a culture of excellence.
Building trust with employees and patients is essential for effective leadership.
Dealing with regulations and unexpected issues is a challenge for healthcare executives.
Working in healthcare is a sacred privilege that requires prioritizing the care of people.
Sound Bites
”Caring needs to be visible to the employees and team members.”
”Building trust with employees and patients is crucial.”
”Difficult tasks become easier with practice and finding your own style.”
Chapters
00:00 Introduction and Career Journey
04:54 Lessons on Making Work Better
08:42 Counterculture Moves and Building Trust
18:06 Turning Liability into Asset and Lessons Learned
25:41 Dealing with Challenges as a CEO
33:16 The Sacred Privilege of Working in Healthcare
Keywords
healthcare, leadership, employee care, patient care, trust, culture of excellence, challenges, regulations, Dana Oaks,
#healthcare #leadership #employeecare #patientcare #trust #cultureofexcellence #challenges #regulations #DanaOaks
Make Work Work Better
Welcome to the ”Make Work Work Better” Podcast, where we delve deep into the minds and experiences of some of the most inspiring leaders in business today. You will find two types of episodes in this podcast. First, our interviews with amazing business leaders across the globe. Second, Dr. Marc Reynolds takes some of the key points from the interviews and gives ways to integrate them into your leadership style today.
