The theme for this year’s World Patient Safety Day is Safer Care for Every Newborn and Child. In our latest Making Complaints Count episode, we explore what this means for families and the NHS.
Sandy Lewis, Director of the Maternity and Newborn Safety Investigations Programme (MNSI), joins Policy and Public Affairs Officer Roshana Amiri on the latest episode of Making Complaints Count to discuss:
how families can be supported when something goes wrong in maternity and newborn care
- why listening to feedback is vital for safer care
- the biggest patient safety challenges facing the NHS in this area.
- Listen below, or find us on iTunes, Spotify or your preferred podcast provider.
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The theme for this year’s World Patient Safety Day is Safer Care for Every Newborn and Child. In our latest Making Complaints Count episode, we explore what this means for families and the NHS.
Sandy Lewis, Director of the Maternity and Newborn Safety Investigations Programme (MNSI), joins Policy and Public Affairs Officer Roshana Amiri on the latest episode of Making Complaints Count to discuss:
how families can be supported when something goes wrong in maternity and newborn care
- why listening to feedback is vital for safer care
- the biggest patient safety challenges facing the NHS in this area.
- Listen below, or find us on iTunes, Spotify or your preferred podcast provider.
In the latest episode of Making Complaints Count, our Equality, Diversity and Inclusion Advisor Annie Wakefield is joined by Bishop Dr. Desmond Jadoo MBE, Chair and director of the Windrush National Organisation.
They discuss the Windrush Compensation scheme and:
- our report which spotlighted common reasons people were wrongly denied compensation
- his personal experiences with Windrush
- the steps the Government should take in righting some of these wrongs
- the role of advocacy organisations in supporting people seeking justice.
Making Complaints Count
The theme for this year’s World Patient Safety Day is Safer Care for Every Newborn and Child. In our latest Making Complaints Count episode, we explore what this means for families and the NHS.
Sandy Lewis, Director of the Maternity and Newborn Safety Investigations Programme (MNSI), joins Policy and Public Affairs Officer Roshana Amiri on the latest episode of Making Complaints Count to discuss:
how families can be supported when something goes wrong in maternity and newborn care
- why listening to feedback is vital for safer care
- the biggest patient safety challenges facing the NHS in this area.
- Listen below, or find us on iTunes, Spotify or your preferred podcast provider.
