The theme for this year’s World Patient Safety Day is Safer Care for Every Newborn and Child. In our latest Making Complaints Count episode, we explore what this means for families and the NHS.
Sandy Lewis, Director of the Maternity and Newborn Safety Investigations Programme (MNSI), joins Policy and Public Affairs Officer Roshana Amiri on the latest episode of Making Complaints Count to discuss:
how families can be supported when something goes wrong in maternity and newborn care
- why listening to feedback is vital for safer care
- the biggest patient safety challenges facing the NHS in this area.
- Listen below, or find us on iTunes, Spotify or your preferred podcast provider.
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The theme for this year’s World Patient Safety Day is Safer Care for Every Newborn and Child. In our latest Making Complaints Count episode, we explore what this means for families and the NHS.
Sandy Lewis, Director of the Maternity and Newborn Safety Investigations Programme (MNSI), joins Policy and Public Affairs Officer Roshana Amiri on the latest episode of Making Complaints Count to discuss:
how families can be supported when something goes wrong in maternity and newborn care
- why listening to feedback is vital for safer care
- the biggest patient safety challenges facing the NHS in this area.
- Listen below, or find us on iTunes, Spotify or your preferred podcast provider.
Radio Ombudsman #29 | Dr Bill Kirkup on patient safety and investigating avoidable harms
Making Complaints Count
28 minutes 3 seconds
2 years ago
Radio Ombudsman #29 | Dr Bill Kirkup on patient safety and investigating avoidable harms
Since retiring from his role in public health, Dr Bill Kirkup has focused on independent investigations into public service failures, including maternity services at Morecambe Bay and East Kent. In this episode, Bill talks to Rob Behrens about his career, what he's learnt during his investigations and how we can make more progress in improving patient safety.
Making Complaints Count
The theme for this year’s World Patient Safety Day is Safer Care for Every Newborn and Child. In our latest Making Complaints Count episode, we explore what this means for families and the NHS.
Sandy Lewis, Director of the Maternity and Newborn Safety Investigations Programme (MNSI), joins Policy and Public Affairs Officer Roshana Amiri on the latest episode of Making Complaints Count to discuss:
how families can be supported when something goes wrong in maternity and newborn care
- why listening to feedback is vital for safer care
- the biggest patient safety challenges facing the NHS in this area.
- Listen below, or find us on iTunes, Spotify or your preferred podcast provider.
