Episode 4 turns back to one of the earliest turning points in John’s journey the first hire, the misplaced expectations, and the moment he realized leadership can’t be outsourced. This is a story about responsibility, trust, and the uncomfortable clarity that only comes when you face yourself honestly. In “The Reflection,” John shares how early missteps shaped his growth as a technician, a mentor, and a business owner and why true progress begins the moment you stop looking for someone else to carry the weight.