Marketing Panes is the go-to podcast for window treatment and awning business owners who want to level up their marketing game. Hosted by industry expert Will Hanke, owner of Window Treatment Marketing Pros, this podcast dives into actionable marketing tips, industry trends, and proven strategies to help businesses attract more leads and grow. Each episode features insightful interviews with successful business owners and top marketing professionals, offering a range of perspectives on what’s working in the world of digital marketing, SEO, local advertising, and more. Tune in for valuable advice and fresh ideas tailored specifically to the window treatment and awning industry!
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Marketing Panes is the go-to podcast for window treatment and awning business owners who want to level up their marketing game. Hosted by industry expert Will Hanke, owner of Window Treatment Marketing Pros, this podcast dives into actionable marketing tips, industry trends, and proven strategies to help businesses attract more leads and grow. Each episode features insightful interviews with successful business owners and top marketing professionals, offering a range of perspectives on what’s working in the world of digital marketing, SEO, local advertising, and more. Tune in for valuable advice and fresh ideas tailored specifically to the window treatment and awning industry!
I Spoke to Over 250 Window Treatment Pros This Year — Here Are Their Top Questions
Marketing Panes
22 minutes 54 seconds
1 month ago
I Spoke to Over 250 Window Treatment Pros This Year — Here Are Their Top Questions
Guest Profile: Will HankeWill Hanke has two passions: supporting our US veterans and helping window treatment and awning businesses tell their story online – providing them with increased exposure, more customers, and higher revenues. For over twenty-seven years he has helped mom & pops, startups, and multi-million dollar companies with their digital marketing strategies.Will hosts monthly online training events and has spoken at conferences across the US on a wide variety of topics from analytics to lead generation through his company, Window Treatment Marketing Pros.
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https://youtu.be/1QKpW0qHuJQ?si=RNktQVGug-43YXaf
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TRANSCRIPTWilliam Hanke (00:00.046)Today, I’ve got a bowl full of questions. I’m going to pull them out one by one and we’ll talk through them. It’s time for another episode of marketing pains. The podcast about marketing for window treatment and awning companies. Hey everyone. Welcome to Marketing Panes. The podcast where we dive into real marketing conversations for window treatment and awning pros. I’m Will Hanke and today we’re doing something a little different.So instead of a guest, I’m pulling questions straight out of real conversations I’ve had this year. Some came up during discovery calls, others from pros who are following along and just trying to figure out their marketing. These are real things people want to know whether they’re about to hire or they’re still running things themselves. So today I’ve got a bowl full of questions. I’m going to pull them out one by one and we’ll talk through them. So, all right, I’ve got my fancy Home Depot bucket here, paint bucket.I were remodeling the bathroom downstairs. So I just thought I’d use this before I filled it with paint. So what I want to do is obviously just pull out some different questions and see what they are, answer them lives. By the way, I’ve got 27 different questions in here that we’ve identified over the course of this entire year that are the most common questions. So, all right, let me just pull one out. See what we got here. How should I deal with negative or low star reviews? All right.Throw that in the trash. So low star reviews. The first thing that I would do is not reply. So I would write a reply to a one or two star review, but don’t publish it. You need some time to kind of chill and relax and get over that initial anger. So we tend to tell our clients, take a day or two to relax, write the review. And then after those 48 hours or so, go back and rewrite it.And maybe even consider using chat GPT to help you make it a little bit less angry and a little bit more factual. I think people respond well to one star reviews if a very good reply comes along with it. So listen, people understand we’re running a business and sometimes customers just aren’t great. But if you have a great written review, a reply after that, thenWilliam Hanke (02:23.885)A lot of times that makes people think you’re more real, more legit. And I’ve even heard people comment that 0.8 stars is better than five only because it makes you look more like a real company.
Marketing Panes
Marketing Panes is the go-to podcast for window treatment and awning business owners who want to level up their marketing game. Hosted by industry expert Will Hanke, owner of Window Treatment Marketing Pros, this podcast dives into actionable marketing tips, industry trends, and proven strategies to help businesses attract more leads and grow. Each episode features insightful interviews with successful business owners and top marketing professionals, offering a range of perspectives on what’s working in the world of digital marketing, SEO, local advertising, and more. Tune in for valuable advice and fresh ideas tailored specifically to the window treatment and awning industry!
