Bill Compton, Head of Digital Adoption at Centrica, shares how he's driven Microsoft Copilot adoption across a diverse 22,000-person organisation—from field engineers to call centre agents to knowledge workers. Building a strong digital champions network through gamification and peer-led changeLeveraging the included Copilot Chat to build AI literacy across the entire organisation before scaling premium licencesTaking a measured approach to Copilot rollout: starting with 25 licences and sca...
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Bill Compton, Head of Digital Adoption at Centrica, shares how he's driven Microsoft Copilot adoption across a diverse 22,000-person organisation—from field engineers to call centre agents to knowledge workers. Building a strong digital champions network through gamification and peer-led changeLeveraging the included Copilot Chat to build AI literacy across the entire organisation before scaling premium licencesTaking a measured approach to Copilot rollout: starting with 25 licences and sca...
Tom Richards, Senior Director, Strategy and Planning at Cisco, discusses the evolution of the Cisco and Microsoft partnership and how Cisco Microsoft Teams Rooms brings enterprise-grade management, AI capabilities, and multi-platform flexibility to Microsoft Teams Rooms. • How Cisco and Microsoft moved from competition to collaboration, delivering full MTR experiences without compromising RoomOS capabilities • The engineering behind containerising Android and MTR within RoomOS, creating a u...
Microsoft Teams Insider
Bill Compton, Head of Digital Adoption at Centrica, shares how he's driven Microsoft Copilot adoption across a diverse 22,000-person organisation—from field engineers to call centre agents to knowledge workers. Building a strong digital champions network through gamification and peer-led changeLeveraging the included Copilot Chat to build AI literacy across the entire organisation before scaling premium licencesTaking a measured approach to Copilot rollout: starting with 25 licences and sca...
