Send us a text Blink and the holidays vanished, but the lessons stuck. We headed to California expecting pure magic at Disneyland and walked away with something bigger: a live masterclass in how the world’s strongest brands turn customers into fans. We break down immersive lands that feel like movie sets, fast pass systems that stall your day, and the high-cost, high-delight choices families make to skip lines. Then we compare it with Universal Studios, where lower expectations met smoother l...
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Send us a text Blink and the holidays vanished, but the lessons stuck. We headed to California expecting pure magic at Disneyland and walked away with something bigger: a live masterclass in how the world’s strongest brands turn customers into fans. We break down immersive lands that feel like movie sets, fast pass systems that stall your day, and the high-cost, high-delight choices families make to skip lines. Then we compare it with Universal Studios, where lower expectations met smoother l...
Send us a text Where’s the line between empathy and excellence? We dive deep into the messy middle ground leaders face when standards slip, projects stack up, and “we’ll sort it out after the holidays” becomes the silent policy. From construction sites that live or die by early starts to content teams deciding whether to keep publishing during shutdowns, we unpack how small choices shape culture, safety, and brand. We share non-negotiables that prevent chaos before it starts: supervisors on s...
Million Dollar Days
Send us a text Blink and the holidays vanished, but the lessons stuck. We headed to California expecting pure magic at Disneyland and walked away with something bigger: a live masterclass in how the world’s strongest brands turn customers into fans. We break down immersive lands that feel like movie sets, fast pass systems that stall your day, and the high-cost, high-delight choices families make to skip lines. Then we compare it with Universal Studios, where lower expectations met smoother l...
