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Mind Your Business
Brian Hengesbaugh
9 episodes
2 weeks ago
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Management
Business
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All content for Mind Your Business is the property of Brian Hengesbaugh and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
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Management
Business
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(Ep.6) Part 1 - Feedback Doesn’t Have to Hurt: The Science of High-Performance Communication
Mind Your Business
34 minutes
1 month ago
(Ep.6) Part 1 - Feedback Doesn’t Have to Hurt: The Science of High-Performance Communication
Does the phrase "Can I give you some feedback?" send a shiver down your spine? You aren't alone. For many leaders, giving feedback feels like walking a tightrope, and for teams, receiving it can feel like a personal attack. But what if the silence is actually more dangerous than the critique? In this episode, we break down why feedback is the ultimate driver of team performance—and why the lack of it is a flashing warning signal for your company culture. We move beyond the dreaded annual performance review and dive into the "3 P's" framework, a step-by-step guide to navigating difficult conversations without burning bridges. In this episode, we cover: The Receiver-Giver Gap: We fear that we're perceived as mean when we give feedback, but the receiver actually interprets it as care. Situation vs. Expectation: How to stop using "always/never" statements and start having actionable conversations. The 3 Ps: The stepping stones (Personal, Permission, Purpose) to open a feedback conversation effectively. The 5:1 Ratio: The balance of positive-to-critical interactions needed to maintain a healthy relationship. The ROI of Debriefs: Data shows that structured retrospectives can boost team performance by 30-40%. Whether you are a manager afraid of micromanaging, or a team member craving clarity, this conversation will give you the tools to turn conflict into high-performance communication.
Mind Your Business