MYW Unscripted Episode 05 – Of Metrics and Interventions Part 2

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Mind Your Work

Jose Espinoza; Nicholas Bremner

35 episodes

9 months ago

Mind Your Work is a podcast about investigating and understanding the human aspects of work through science. Scientists have uncovered important and interesting insights about work that many of us don’t ever get to hear. Research on people at work is also advancing rapidly making it hard to keep up. The hosts, Nicholas Bremner and Jose Espinoza, are Industrial/Organizational Psychologists and they dive into the research aiming to inform, educate, and entertain. They sum up what scientists know, how it’s being applied, and how it could affect us in the future.

All content for Mind Your Work is the property of Jose Espinoza; Nicholas Bremner and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

MYW Unscripted Episode 05 – Of Metrics and Interventions Part 2

Mind Your Work

22 minutes 40 seconds

6 years ago

MYW Unscripted Episode 05 – Of Metrics and Interventions Part 2

In the second episode of a two-part series, Jose and Nicholas cover what went wrong with the NYPD’s system for tracking crimes and have a broader discussion around the challenges of picking metrics to incentivize behavior and drive performance.

Timestamps:
0:40: Brief recap of part 1 and setup for part 2
1:50: Downsides of applying “The Crime Machine”
4:37: The problem with chasing metrics
7:18: Maximum or ceiling value of metrics
9:09: Danger of focusing on single metrics at the expense of others
11:16: “The Cobra Effect”
15:38: Our takeaways and wrap-up

Mentioned This Episode:
Reply All: The Crime Machine Part I – https://gimletmedia.com/shows/reply-all/o2hx34/
Reply All: The Crime Machine Part II – https://gimletmedia.com/shows/reply-all/n8hwl7/
mindyourworkpodcast@gmail.com – Email us your ideas here!
MindYourWorkIO – Send us a tweet!
Mindyourwork.io – Find us here!

Credits:
Our intro and outro music for Unscripted is “Pamgaea” by Kevin McLeod, licensed under licensed under Creative Commons: By Attribution 3.0 License. You can find more of Kevin’s music at incompetech.com.

Logo Artwork by Antonella Espinoza. Find her at @ellaspin on Twitter!