Welcome to the Mobile Security at Scale Podcast! This episode explores how automated watermarking can transform the mobile support experience. We examine YinkoShield's implementation of contextual watermarking, which automatically embeds diagnostic information into user screenshots. Learn how this approach captures device specifications, app version, user session details, and environmental factors without requiring manual user input. We'll discuss the technical implementation considerations, data privacy implications, and the measurable impact on support resolution times. For product managers, support team leaders, and developers seeking to reduce troubleshooting cycles, this episode offers practical insights into how authenticated screenshots can create more efficient support workflows while providing engineering teams with the precise context needed for issue reproduction.