We spoke to Dave and Connor- owners of Priority Bikes about the nostalgia of bicycles, looking at time differently during Covid-19, finding balance and prioritizing good customer service.
00:36 Welcome
01:05 We also get to invite friends
02:44 the Story behind Priority
03:52 Low maintenance bike
05:17 101 on bicycles
05:34 Business during Covid-19
06:12 Full time job + parenting
06:52 A small team by design
08:42 Motivated by nostalgia
09:50 Bikes = Freedom
11:03 Transportation
12:02 Hard to ride a bike and not smile
12:30 Changing user behavior
13:42 Checking a lot of boxes
14:52 Scratching the uncertainty itch
15:46 White glove and contactless
12:11 The first emotion
19:09 New segments online
20:40 Time- looking at it differently
21:55 What are the questions people are asking
22:44 Craziest customer stories
24:32 Feeling good
25:15 E-bikes
28:49 Prioritizing
29:21 Working virtually
30:30 Stand up call
32:38 Supply chain
34:36 Tips for riding in the city
36:00 duzertv.com
37:20 Highly motivated
38:56 People spreading good
40:38 What will happen when things come back
41:10 Thinking ahead - thinking about the future
41:58 You don't work at a bike company to get rich
43:10 Building Community
43:58 Leading by example
44:50 The rules are really simple
45:36 Who is doing it well?
46:16 People don't like uncertainty
47:22 Showing that you're active
48:10 Balance
51:34 Commuting with kids
54:53 Alexa Flash Briefings
58:16 Everybody on the team is Motivated