Host Damien Stevens (CEO of Servosity) gives a front-row seat to MSPs who refuse to play small. MSP Mindset dives deep into what truly elevates an MSP—not just technology, but leadership, mindset, and strategy. Through our mission to interview 100 of the world’s top-performing MSPs, we’re uncovering the habits, bold decisions, and mindset shifts that drive real growth—without burnout. No fluff. No theory. Just the stuff that works.
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Host Damien Stevens (CEO of Servosity) gives a front-row seat to MSPs who refuse to play small. MSP Mindset dives deep into what truly elevates an MSP—not just technology, but leadership, mindset, and strategy. Through our mission to interview 100 of the world’s top-performing MSPs, we’re uncovering the habits, bold decisions, and mindset shifts that drive real growth—without burnout. No fluff. No theory. Just the stuff that works.
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Most MSPs say small markets limit growth. Jamie Branson proves otherwise. He built an $8 million MSP in Montana with no defined vertical and a team hired largely from the hospitality industry.
In this episode, Jamie shares how customer experience, non-traditional hiring, and intentional culture building helped him attract 122 new logos in a single year. If you're struggling to scale your MSP in a "non-tier-one" market, this conversation will challenge everything you thought you knew.
Chapters:
0:00 - Intro
1:11 - Getting started as an MSP
10:20 - What he attributes to their success
33:20 - Culture & hiring people who actually care
58:52 - MSP Titan Questions
Connect with Damien and Jayme:
Damien: https://www.linkedin.com/in/dstevens
Jayme: https://www.linkedin.com/in/jayme-branson-55b0238/
📺 Watch on YT: https://www.youtube.com/@mspmindset
MSP Mindset with Damien Stevens
Host Damien Stevens (CEO of Servosity) gives a front-row seat to MSPs who refuse to play small. MSP Mindset dives deep into what truly elevates an MSP—not just technology, but leadership, mindset, and strategy. Through our mission to interview 100 of the world’s top-performing MSPs, we’re uncovering the habits, bold decisions, and mindset shifts that drive real growth—without burnout. No fluff. No theory. Just the stuff that works.
