What does it really take to scale an MSP into a $240M powerhouse? In this episode, Rashaad Bajwa — Executive Chairman and Founder of Integris — reveals the raw truth behind building one of the largest managed service providers in North America. From humble beginnings in 1997 to a national brand with dozens of acquisitions, Bajwa’s story is a masterclass in leadership, humility, and disciplined growth. He shares the mindset shifts that turned a “lifestyle business” into a high-performance mach...
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What does it really take to scale an MSP into a $240M powerhouse? In this episode, Rashaad Bajwa — Executive Chairman and Founder of Integris — reveals the raw truth behind building one of the largest managed service providers in North America. From humble beginnings in 1997 to a national brand with dozens of acquisitions, Bajwa’s story is a masterclass in leadership, humility, and disciplined growth. He shares the mindset shifts that turned a “lifestyle business” into a high-performance mach...
From College Dropout to MSP Powerhouse: Peter Melby’s Trials, Triumphs, and Lessons in Leadership
MSP Success Podcast
1 hour 16 minutes
2 months ago
From College Dropout to MSP Powerhouse: Peter Melby’s Trials, Triumphs, and Lessons in Leadership
From college dropout to CEO of a $375M MSP platform with 1,200+ employees. Peter Melby, CEO of New Charter Technologies, shares raw, battle-tested lessons on pricing, hiring, and fixing culture at scale—plus why “core values” fail without clear behavior agreements, psychological safety, and directed autonomy. We also dig into how New Charter integrates acquisitions for value (not vanity) and what MSPs must do now to win amid AI and commoditization. Get a free 60-minute marketing strateg...
MSP Success Podcast
What does it really take to scale an MSP into a $240M powerhouse? In this episode, Rashaad Bajwa — Executive Chairman and Founder of Integris — reveals the raw truth behind building one of the largest managed service providers in North America. From humble beginnings in 1997 to a national brand with dozens of acquisitions, Bajwa’s story is a masterclass in leadership, humility, and disciplined growth. He shares the mindset shifts that turned a “lifestyle business” into a high-performance mach...
