Hey — Mike here.I’m thrilled you’re tuning into our latest conversation with Eric Walsh. He’s the EVP & MD for North America at MRI Software, and in this session we peel back the business suit and meet the real person behind the title.The conversation was loaded, from outdoor adventure and what fuels Eric behind the work, and switching gears into multifamily leadership, PropTech disruption and the seismic shift happening in this business.Here’s what we cover:-   When did we actually hit the “all‑of‑a‑sudden” moment in technology adoption for the multifamily world?-   The evolving applicant‑to‑renewal experience: fully digital leasing offices, AI‑powered conversion uplift and why personalization still wins.-   Fraud prevention in multifamily: why AI + human verification is becoming a standard, the cost of getting it wrong and how to protect your team and your brand.-   Why the human element isn’t going away: even in a world of automation, the personal relationships, the property manager who knows your name, still determine retention and tenant satisfaction.If you care about where multifamily is headed— especially around PropTech, leadership and the intersection of people + platforms— this is for you.Drop a comment below: What part of the digital journey are you seeing in your portfolio right now?Stay curious, stay bold, stay human.