'My Duvet Flip,' the careers show.
Join Jack Parsons as he delves into an enthralling discussion with people and their careers, where we explore some of their most memorable instances of making mistakes and the valuable lessons they gained from them.
'My Duvet Flip,' the careers show.
Join Jack Parsons as he delves into an enthralling discussion with people and their careers, where we explore some of their most memorable instances of making mistakes and the valuable lessons they gained from them.
Episode Guest:
Kayte Houghton is the Payroll Lead at Marks & Spencer, where she’s risen from admin assistant to leading payroll for 65,000+ colleagues. A champion of resilience, Kayte’s journey from council house to career leadership shows what’s possible when passion meets opportunity.
Episode Timestamps:
0:00 Introduction
0:49 Kayte’s Early Life as a Teen Mum
2:15 Living on Benefits & Hitting Rock Bottom
3:40 The Courage to Visit the Job Centre
4:50 Discovering the Marks & Start Programme
6:10 Finding a Buzz in Admin Work
7:30 Gaining Confidence from Small Wins
8:45 Getting the Life-Changing Phone Call
10:10 Starting Her First Role at M&S
11:40 Learning the Power of Supportive Managers
13:00 Climbing from Admin to Team Leader
14:35 Reclaiming the Word “Ambitious”
16:00 How M&S Feels Like Family
17:20 Seeking Mentors & Giving Back
18:45 Imposter Syndrome & Belonging
20:00 Falling into Payroll — and Loving It
21:15 Why Empathy Matters When Handling Pay
23:10 From Post Room to Payroll Lead
24:30 Kayte’s Duvet Flip — Personal Pride & Identity
Episode Partners
M&S
M&S is a trusted global retailer, committed to quality, value, and innovation. For over a century, it has set industry standards by doing the right thing and embracing change. With 65,000 colleagues serving 32 million customers worldwide, M&S places quality at the heart of everything it does.
https://bit.ly/4mVHfLO
Disclaimer:
The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.
Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.
If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice
If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/