In this episode we are joined by Jonathon Charlton, Customer Experience Solutions Director and James Hinton, Collaboration Solutions Director to share their key takeaways from Cisco's Webex One event. From AI-driven meeting experiences and dynamic device updates to innovations in contact center automation and open integrations with platforms like Microsoft and Salesforce, we explore what these developments mean for collaboration and customer engagement. Plus, hear about Natilik’s award-winni...
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In this episode we are joined by Jonathon Charlton, Customer Experience Solutions Director and James Hinton, Collaboration Solutions Director to share their key takeaways from Cisco's Webex One event. From AI-driven meeting experiences and dynamic device updates to innovations in contact center automation and open integrations with platforms like Microsoft and Salesforce, we explore what these developments mean for collaboration and customer engagement. Plus, hear about Natilik’s award-winni...
NatChat - Navigating Digital Resilience with Tony Finn from Cisco ThousandEyes
NatChat - The Natilik Podcast
14 minutes
3 months ago
NatChat - Navigating Digital Resilience with Tony Finn from Cisco ThousandEyes
In this episode we sat down with Tony Finn, Director of Channel Sales at Cisco ThousandEyes to get his take on resiliency, assurance and compliance and how dependency on digital services impact all of us, personally and professionally. In this episode, we dive into the critical importance of digital resilience and compliance in today's interconnected world. Tony shares his expertise on the increasing frequency and impact of digital outages, highlighted by the significant CrowdStrike incident ...
NatChat - The Natilik Podcast
In this episode we are joined by Jonathon Charlton, Customer Experience Solutions Director and James Hinton, Collaboration Solutions Director to share their key takeaways from Cisco's Webex One event. From AI-driven meeting experiences and dynamic device updates to innovations in contact center automation and open integrations with platforms like Microsoft and Salesforce, we explore what these developments mean for collaboration and customer engagement. Plus, hear about Natilik’s award-winni...
