#66 - In this episode, I am sharing a personal, unfiltered update recorded on holiday at Fleesensee: what happened over the past months, what worked, where I struggled — and the current learnings I’m using to move organizations toward a truly process-driven way of working. No polish, just real experience you can place in context. You’ll learn… What has happened since the last podcast episode Why I started working for Techniker Krankenkasse What my learnings of the past f...
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#66 - In this episode, I am sharing a personal, unfiltered update recorded on holiday at Fleesensee: what happened over the past months, what worked, where I struggled — and the current learnings I’m using to move organizations toward a truly process-driven way of working. No polish, just real experience you can place in context. You’ll learn… What has happened since the last podcast episode Why I started working for Techniker Krankenkasse What my learnings of the past f...
Lufthansa's leading approach to BPM with Jöran Glüsen from Lufthansa Group
New Process Podcast
50 minutes
11 months ago
Lufthansa's leading approach to BPM with Jöran Glüsen from Lufthansa Group
#058 Explore Lufthansa’s cutting-edge BPM strategy with Jöran Glüsen from Lufthansa Group. Discover the WHY and HOW behind their success, insights into AI and Process Mining, and expert tips for a more human-centric approach.In this episode, I’m talking to Jöran Glüsen from Lufthansa Group to explore Lufthansa’s leading approach to BPM. This episode is one of the rare case studies of a really mature BPM approach. A must-listen to episode for everyone interested in BPM. Today’s Guest:&nbs...
New Process Podcast
#66 - In this episode, I am sharing a personal, unfiltered update recorded on holiday at Fleesensee: what happened over the past months, what worked, where I struggled — and the current learnings I’m using to move organizations toward a truly process-driven way of working. No polish, just real experience you can place in context. You’ll learn… What has happened since the last podcast episode Why I started working for Techniker Krankenkasse What my learnings of the past f...
