Host Cindi Koetzle welcomes David Ly, CEO and Founder of Iveda, for a practical conversation on how AI is moving from buzzword to business-critical tool in HR, learning, and operations. Drawing on more than two decades in AI-powered video and vision technology, David explains why AI is suddenly “everywhere” now—affordable computing power, accessible interfaces, and off-the-shelf solutions—despite having been in the background of our lives for years in tools like streaming recommendations and automated data organization. He and Cindi explore how AI can transform onboarding and training by using video, computer vision, and augmented reality to capture best practices from tenured employees, provide real-time guidance to new hires, and act as a “force multiplier” for coaches and trainers. They also tackle employee concerns about job loss, reframing AI as a shift in roles rather than a replacement for humans, and discuss how better training, fewer errors, and faster support ultimately improve customer experience and ROI.
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Host Cindi Koetzle welcomes David Ly, CEO and Founder of Iveda, for a practical conversation on how AI is moving from buzzword to business-critical tool in HR, learning, and operations. Drawing on more than two decades in AI-powered video and vision technology, David explains why AI is suddenly “everywhere” now—affordable computing power, accessible interfaces, and off-the-shelf solutions—despite having been in the background of our lives for years in tools like streaming recommendations and automated data organization. He and Cindi explore how AI can transform onboarding and training by using video, computer vision, and augmented reality to capture best practices from tenured employees, provide real-time guidance to new hires, and act as a “force multiplier” for coaches and trainers. They also tackle employee concerns about job loss, reframing AI as a shift in roles rather than a replacement for humans, and discuss how better training, fewer errors, and faster support ultimately improve customer experience and ROI.
In this episode, host Cindi Koetzle is joined by Sara Taylor, Founder of deepSEE Consulting, to explore our competency around unconscious bias and how it shapes our actions, decisions, and workplace conflicts. Sara breaks down the concept of “filters” and shares practical strategies to recognize and shift them. With timely insights on conflict, communication, and polarization, this conversation offers valuable takeaways for leaders and HR professionals striving to create more inclusive and aware workplaces.
Nine To Thrive HR
Host Cindi Koetzle welcomes David Ly, CEO and Founder of Iveda, for a practical conversation on how AI is moving from buzzword to business-critical tool in HR, learning, and operations. Drawing on more than two decades in AI-powered video and vision technology, David explains why AI is suddenly “everywhere” now—affordable computing power, accessible interfaces, and off-the-shelf solutions—despite having been in the background of our lives for years in tools like streaming recommendations and automated data organization. He and Cindi explore how AI can transform onboarding and training by using video, computer vision, and augmented reality to capture best practices from tenured employees, provide real-time guidance to new hires, and act as a “force multiplier” for coaches and trainers. They also tackle employee concerns about job loss, reframing AI as a shift in roles rather than a replacement for humans, and discuss how better training, fewer errors, and faster support ultimately improve customer experience and ROI.
