Host Cindi Koetzle welcomes David Ly, CEO and Founder of Iveda, for a practical conversation on how AI is moving from buzzword to business-critical tool in HR, learning, and operations. Drawing on more than two decades in AI-powered video and vision technology, David explains why AI is suddenly “everywhere” now—affordable computing power, accessible interfaces, and off-the-shelf solutions—despite having been in the background of our lives for years in tools like streaming recommendations and automated data organization. He and Cindi explore how AI can transform onboarding and training by using video, computer vision, and augmented reality to capture best practices from tenured employees, provide real-time guidance to new hires, and act as a “force multiplier” for coaches and trainers. They also tackle employee concerns about job loss, reframing AI as a shift in roles rather than a replacement for humans, and discuss how better training, fewer errors, and faster support ultimately improve customer experience and ROI.
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Host Cindi Koetzle welcomes David Ly, CEO and Founder of Iveda, for a practical conversation on how AI is moving from buzzword to business-critical tool in HR, learning, and operations. Drawing on more than two decades in AI-powered video and vision technology, David explains why AI is suddenly “everywhere” now—affordable computing power, accessible interfaces, and off-the-shelf solutions—despite having been in the background of our lives for years in tools like streaming recommendations and automated data organization. He and Cindi explore how AI can transform onboarding and training by using video, computer vision, and augmented reality to capture best practices from tenured employees, provide real-time guidance to new hires, and act as a “force multiplier” for coaches and trainers. They also tackle employee concerns about job loss, reframing AI as a shift in roles rather than a replacement for humans, and discuss how better training, fewer errors, and faster support ultimately improve customer experience and ROI.
Scaling Connection: An HR Field Guide from Anywhere Real Estate
Nine To Thrive HR
30 minutes 16 seconds
2 months ago
Scaling Connection: An HR Field Guide from Anywhere Real Estate
What can HR learn from a company with 350,000 independent agents and 8,000 employees spread across 100+ countries? In this episode of Nine to Thrive HR, host Cindi Koetzle sits down with Tanya Reu-Narvaez, Chief People Officer at Anywhere Real Estate—the umbrella behind brands including Century 21, Coldwell Banker, and Sotheby’s International Realty. Tanya shares how the organization moved from 92% in-office to a remote-first model and, counterintuitively, became more connected. She unpacks the practices that broke down brand silos—enterprise learning, cross-company teaming, ERGs with 20% active participation, “Focus Fridays,” and a common culture codified as The Anywhere Way—and how those choices drove retention to a five-year high. The conversation also explores reimagined onboarding via the new People Hub and practical wins with GenAI (think job descriptions in minutes), plus what’s next: “Next-Level HR,” a shift to People Enablement, human-centric leadership, and skills-based talent strategies. It’s a field guide to building connection at scale—remote, hybrid, or otherwise.
Nine To Thrive HR
Host Cindi Koetzle welcomes David Ly, CEO and Founder of Iveda, for a practical conversation on how AI is moving from buzzword to business-critical tool in HR, learning, and operations. Drawing on more than two decades in AI-powered video and vision technology, David explains why AI is suddenly “everywhere” now—affordable computing power, accessible interfaces, and off-the-shelf solutions—despite having been in the background of our lives for years in tools like streaming recommendations and automated data organization. He and Cindi explore how AI can transform onboarding and training by using video, computer vision, and augmented reality to capture best practices from tenured employees, provide real-time guidance to new hires, and act as a “force multiplier” for coaches and trainers. They also tackle employee concerns about job loss, reframing AI as a shift in roles rather than a replacement for humans, and discuss how better training, fewer errors, and faster support ultimately improve customer experience and ROI.
