Host Cindi Koetzle welcomes David Ly, CEO and Founder of Iveda, for a practical conversation on how AI is moving from buzzword to business-critical tool in HR, learning, and operations. Drawing on more than two decades in AI-powered video and vision technology, David explains why AI is suddenly “everywhere” now—affordable computing power, accessible interfaces, and off-the-shelf solutions—despite having been in the background of our lives for years in tools like streaming recommendations and automated data organization. He and Cindi explore how AI can transform onboarding and training by using video, computer vision, and augmented reality to capture best practices from tenured employees, provide real-time guidance to new hires, and act as a “force multiplier” for coaches and trainers. They also tackle employee concerns about job loss, reframing AI as a shift in roles rather than a replacement for humans, and discuss how better training, fewer errors, and faster support ultimately improve customer experience and ROI.
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Host Cindi Koetzle welcomes David Ly, CEO and Founder of Iveda, for a practical conversation on how AI is moving from buzzword to business-critical tool in HR, learning, and operations. Drawing on more than two decades in AI-powered video and vision technology, David explains why AI is suddenly “everywhere” now—affordable computing power, accessible interfaces, and off-the-shelf solutions—despite having been in the background of our lives for years in tools like streaming recommendations and automated data organization. He and Cindi explore how AI can transform onboarding and training by using video, computer vision, and augmented reality to capture best practices from tenured employees, provide real-time guidance to new hires, and act as a “force multiplier” for coaches and trainers. They also tackle employee concerns about job loss, reframing AI as a shift in roles rather than a replacement for humans, and discuss how better training, fewer errors, and faster support ultimately improve customer experience and ROI.
The PAW Team Effect: Driving Business Growth Through People
Nine To Thrive HR
31 minutes 49 seconds
8 months ago
The PAW Team Effect: Driving Business Growth Through People
In this episode of Nine to Thrive HR, host Cindi Koetzle sits down with Jenni Kovach, Chief People Officer at IGS Energy, and Alissa Durbin, VP of HR, to discuss the evolution of their HR function. They explore how IGS Energy’s "People Are Why" (PAW) team has transformed HR from a reactive function into a true strategic partner, leveraging people analytics, holistic employee well-being initiatives, and skills-based hiring. Jenni and Alissa share insights on leadership, compensation transparency, and fostering a culture of conscious capitalism. Don’t miss this compelling story of how a well-known energy organization turned their focus on employee engagement into a thriving HR business model and the valuable lessons learned along the way.
Nine To Thrive HR
Host Cindi Koetzle welcomes David Ly, CEO and Founder of Iveda, for a practical conversation on how AI is moving from buzzword to business-critical tool in HR, learning, and operations. Drawing on more than two decades in AI-powered video and vision technology, David explains why AI is suddenly “everywhere” now—affordable computing power, accessible interfaces, and off-the-shelf solutions—despite having been in the background of our lives for years in tools like streaming recommendations and automated data organization. He and Cindi explore how AI can transform onboarding and training by using video, computer vision, and augmented reality to capture best practices from tenured employees, provide real-time guidance to new hires, and act as a “force multiplier” for coaches and trainers. They also tackle employee concerns about job loss, reframing AI as a shift in roles rather than a replacement for humans, and discuss how better training, fewer errors, and faster support ultimately improve customer experience and ROI.
