Lacklustre Banking experiences got you down? Let's change that! Join us for a captivating conversation with Nicole Perry, Global Strategy Director Digital Business Growth at 11:FS Ventures, as she shares her unique approach to digital transformation in the financial sector. With her sharp insights and thought-provoking views, Nicole shares the secret to truly customer-driven, frictionless banking. Get ready to be inspired and learn what it takes to revolutionise the industry and how the power of understanding your customers' "jobs to be done" has the potential to shape the banking landscape into a customer-driven digital experience. We are certain that Nicole's engaging conversation, knowledge of the industry, raspy Glaswegian accent and wit will have you hooked!