Where we sit down with Sarah Dixon for a frank discussion about a harm-reduction approach to animal training, why our reinforcement-minded messaging is failing to reach the right people--our animal-owning clients, and the benefits of gap-bridging.
"We're not going to change the knowledge that they have if we don't build trust; we're not going to build trust if we attack them."
Also, Matthias' gratitude to Sarah for her approach to newbs, Lauren's training-minded adaption of the National Harm Reduction Coalition's guiding principles, and what this episode actually should have been called.
Barks and Recreation website
Sarah's online training school
Lauren's harm reduction principles adaptation
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