True innovation isn’t about building for the elite, it’s about empowering the everyday entrepreneur.
While technology has revolutionized consumers and large enterprises, India’s 73 million small businesses still run on manual workflows, their most advanced tool often being WhatsApp. Fixit is changing that by creating AI employees that automate sales, qualify leads, and manage operations directly through simple chat.
In this episode, Themesh, founder of Fixit, shares how conversational AI is transforming India’s SMB landscape from manual to intelligent and unlocking the country’s next big productivity revolution:
Why small businesses are India’s most overlooked yet high-potential market
How Fixit built AI employees on WhatsApp, where every SMB already works and sells
The inside story of qualifying 100,000 leads in just one day using AI
Why the future isn’t AI vs humans, it’s humans with AI
The leadership principles driving Fixit’s growth: work ethic, persistence, and design thinking
Follow Exit Fund for more founder stories where technology meets purpose. Share this episode with someone building the future of small business tech.