Send us a text Crisis leadership is about recognizing reality faster than everyone else. And telling the truth when it’s hardest. We sit down with Samantha Montano—associate professor of emergency management and author of Disasterology—to unpack what actually works when the stakes are life and death. From Katrina’s painful lessons to the East Palestine train derailment and the long haul of COVID, she traces a thread through delayed recognition, top-down blind spots, and the corrosive im...
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Send us a text Crisis leadership is about recognizing reality faster than everyone else. And telling the truth when it’s hardest. We sit down with Samantha Montano—associate professor of emergency management and author of Disasterology—to unpack what actually works when the stakes are life and death. From Katrina’s painful lessons to the East Palestine train derailment and the long haul of COVID, she traces a thread through delayed recognition, top-down blind spots, and the corrosive im...
Send us a text When a disability care organization struggled with high turnover and poor morale, today's guest, Karen Ansen, suggested flipping its organizational chart to put frontline caregivers at the top. The organization transformed its culture and operations by asking employees directly what they needed. Karen is an employment lawyer and leadership coach who brings humanity to high-conflict employment situations. As an attorney who deals with terminations and workplace disputes, ...
Notes on Resilience
Send us a text Crisis leadership is about recognizing reality faster than everyone else. And telling the truth when it’s hardest. We sit down with Samantha Montano—associate professor of emergency management and author of Disasterology—to unpack what actually works when the stakes are life and death. From Katrina’s painful lessons to the East Palestine train derailment and the long haul of COVID, she traces a thread through delayed recognition, top-down blind spots, and the corrosive im...