Send us a text Crisis leadership is about recognizing reality faster than everyone else. And telling the truth when it’s hardest. We sit down with Samantha Montano—associate professor of emergency management and author of Disasterology—to unpack what actually works when the stakes are life and death. From Katrina’s painful lessons to the East Palestine train derailment and the long haul of COVID, she traces a thread through delayed recognition, top-down blind spots, and the corrosive im...
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Send us a text Crisis leadership is about recognizing reality faster than everyone else. And telling the truth when it’s hardest. We sit down with Samantha Montano—associate professor of emergency management and author of Disasterology—to unpack what actually works when the stakes are life and death. From Katrina’s painful lessons to the East Palestine train derailment and the long haul of COVID, she traces a thread through delayed recognition, top-down blind spots, and the corrosive im...
151: From Crisis Plans to Operational Resilience, with Suzanne Bernier
Notes on Resilience
29 minutes
2 weeks ago
151: From Crisis Plans to Operational Resilience, with Suzanne Bernier
Send us a text News travels faster than your approval chain—so who speaks for you when it matters most? We sit down with crisis management consultant Suzanne Bernier to unpack what effective leadership looks like under pressure. The conversation quickly turns practical: why a team-led model outperforms lone-wolf leadership, how to select a spokesperson who naturally projects trust, and when to move the CEO out of the spotlight and into a strategic command seat. We discuss the move from...
Notes on Resilience
Send us a text Crisis leadership is about recognizing reality faster than everyone else. And telling the truth when it’s hardest. We sit down with Samantha Montano—associate professor of emergency management and author of Disasterology—to unpack what actually works when the stakes are life and death. From Katrina’s painful lessons to the East Palestine train derailment and the long haul of COVID, she traces a thread through delayed recognition, top-down blind spots, and the corrosive im...
