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Nursing the System
Claire Phillips, DNP RN
52 episodes
1 week ago
The Nursing the System Podcast is for nurses who want to change the healthcare system—but are tired of bandaid fixes and ‘just try harder’ advice. This podcast delivers practical tools, real-world case studies, and systems thinking strategies to help you drive meaningful change—without burning out in the process.

Brought to you by Nursing the System and your host, Claire Phillips, DNP RN.
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Medicine
Business,
Careers,
Health & Fitness
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The Nursing the System Podcast is for nurses who want to change the healthcare system—but are tired of bandaid fixes and ‘just try harder’ advice. This podcast delivers practical tools, real-world case studies, and systems thinking strategies to help you drive meaningful change—without burning out in the process.

Brought to you by Nursing the System and your host, Claire Phillips, DNP RN.
Show more...
Medicine
Business,
Careers,
Health & Fitness
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47: The Culture Change “Cheat Codes”
Nursing the System
25 minutes 25 seconds
2 months ago
47: The Culture Change “Cheat Codes”

🎧 Episode Overview:

This week we’re talking about culture. Not as a vague workplace buzzword, but as something you’re constantly shaping through your behavior, your feedback loops, and your presence. Whether you're a formal leader or not, you're feeding data into your system every single day. This episode is about how to do that more intentionally.

🔑 In This Episode, You’ll Learn:

  • What makes up a workplace culture (hint: it’s not your policies)
  • The three most powerful levers you can pull to shift culture
  • Why feedback loops are the lifeblood of a healthy system
  • How modeling behavior (even casually) sends strong signals
  • The difference between organizational structure and culture—and why it matters

🧠 Key Ideas to Take With You:

  • You’re never separate from the culture—you’re shaping it every day.
  • Micro-interactions send macro signals about what’s normal.
  • Modeling and feedback are culture-change tools, not just leadership fluff.
  • The healthiest cultures aren’t perfect—they’re self-correcting.

🎧 How to Get the Most Out of This Episode:

Listen with curiosity about your own patterns. What are you modeling? How are you receiving feedback? And how might those habits be shaping your team’s culture, on purpose or not?

🛠️ Practical Actions You Can Take:

  • Ask yourself: What do I want to be more normal in my work culture? Then model that.
  • Pay attention to how you receive feedback. Do you get defensive? Over-implement? How can you shift toward curiosity?
  • Introduce a 360-style feedback loop (even informally!) by asking peers or your team: “What’s one thing I could start, stop, or continue?”
  • Normalize feedback as data and use it to help your system see itself and evolve.

📣 Special Announcements:

If you want to understand your influence inside a system and take more strategic action—check out the Map Your Impact Mini Course. It's only $27 with our podcast code and is packed with value for nurse leaders and change makers.


👉 Resources Mentioned:

  • 👉 Take the Map Your Impact Mini Course (use your exclusive podcast discount code-MYI10OFF)
  • 📩 Join the System Sunday Newsletter for weekly strategy and behind-the-scenes insights
Nursing the System
The Nursing the System Podcast is for nurses who want to change the healthcare system—but are tired of bandaid fixes and ‘just try harder’ advice. This podcast delivers practical tools, real-world case studies, and systems thinking strategies to help you drive meaningful change—without burning out in the process.

Brought to you by Nursing the System and your host, Claire Phillips, DNP RN.