Send us a text What if modernization wasn’t about the next hype cycle…but about the courage to ask questions and a reframing of the exam question altogether? In this holiday special, we're looking back on some of our favorite conversations that shaped 2025 — the ones that challenged us to rethink risk, rethink modernization, and rethink what “doing the right thing” actually looks like. Happy Holidays! Thank you for listening!
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Send us a text What if modernization wasn’t about the next hype cycle…but about the courage to ask questions and a reframing of the exam question altogether? In this holiday special, we're looking back on some of our favorite conversations that shaped 2025 — the ones that challenged us to rethink risk, rethink modernization, and rethink what “doing the right thing” actually looks like. Happy Holidays! Thank you for listening!
Retail modernization special with leading retail technology analyst, Paula Rosenblum
On a Limb
21 minutes
11 months ago
Retail modernization special with leading retail technology analyst, Paula Rosenblum
Send us a text In this conversation, the celebrated retail analyst and ex-CTO, Paula Rosenblum, and Irene discuss the critical need for modernization in customer service systems across the global retail industry. They emphasize the importance of extensibility in solving the challenges posed by legacy systems, as well as how IT leadership can manage organizational inhibitors that hinder change. The discussion also highlights the significance of customer experience and effective c...
On a Limb
Send us a text What if modernization wasn’t about the next hype cycle…but about the courage to ask questions and a reframing of the exam question altogether? In this holiday special, we're looking back on some of our favorite conversations that shaped 2025 — the ones that challenged us to rethink risk, rethink modernization, and rethink what “doing the right thing” actually looks like. Happy Holidays! Thank you for listening!
