What does it mean to truly define kindness, not just asan action, but as a feeling?

In this episode of On Kindness, Julia Mize, a brand strategist and leadership advisor, joins Nicole to explore kindness as an essential feeling that cultivates welcome, clarity, and psychological safety in both personal and professional environments. Julia shares her insights from three decades in the corporate world, where she has managed large organizations and led with a philosophy that champions trust, consistency, and clear communication. She delves into the critical role of accountability in nurturing a kind culture, distinguishing it from mere "niceness" and highlighting how difficult conversations, approached with empathy and clarity, build respect and foster thriving teams. This conversation offers invaluable lessons on how leading with kindness can lead to better results, healthier relationships, and a profound sense of well-being, both at work and at home.