In this episode of the One Step Better Business podcast, Mike and Matt discuss the types of clients that Whirks works best with, as well as those that present challenges. They emphasize the importance of transparency in client relationships and outline specific characteristics of ideal clients, including their willingness to adapt and their financial stability. The conversation also touches on the significance of technology integration and the industries that align well with Whirks' services.TakeawaysWhirks values transparency in client relationships.Rigid clients often struggle to adapt to new processes.Clients must be willing to change for successful partnerships.Cash flow issues can hinder effective payroll management.Technology integration is crucial for seamless operations.Home care, restaurants, and accounting firms are ideal clients.Service-based businesses benefit from Whirks' expertise.Clients should challenge the status quo for improvement.Employee experience is vital for retention and recruitment.Whirks aims to simplify clients' operations for better outcomes.Navigating Client Relationships at WhirksThe Importance of Client Fit in Business"We love being transparent about client fit.""We need to evaluate all those systems.""Employee experience is a big deal."Chapters00:00 Introduction to Client Fit03:10 Identifying Poor Client Matches08:32 Understanding Client Needs and Expectations13:29 Exploring Ideal Client Profiles18:26 Conclusion and Call to Action26:54 Outro