Every small business has its quiet seasons; those slower months that test your patience, your confidence, and your passion. In this episode, Marla sits down with the owner of What’s The Scoop?, a beloved local ice cream shop known for their bold weekend-only hours and wildly creative flavors, to talk about the reality of running a business when things aren’t busy.
Together, they dive into what the “slow season” looks like for a small, community-driven shop and how to stay motivated when foot traffic slows down and doubt starts to creep in. From navigating burnout to using downtime for creativity and flavor innovation, this conversation is full of honesty, inspiration, and the reminder that growth doesn’t only happen during your busiest times.
In This Episode, We Cover:
• The origin story of What’s The Scoop?
• Why they operate during unique weekend-only hours
• What a “quiet season” really looks like behind the scenes
• How to stay motivated when sales dip
• The creative process behind their wild and unexpected flavors
• Lessons learned from burnout, doubt, and slowing down
• How community support keeps them moving forward
• Why slow seasons can actually be the sweetest seasons
Why You’ll Love This Episode:
It’s real. It’s honest. It’s exactly what small business owners need to hear when they’re feeling discouraged or thinking no one else understands the ups and downs. This episode is your reminder that slower seasons are not setbacks, they’re part of the journey.
Connect With What’s The Scoop:
Instagram @whatsthescoop
facebook.com/whatsthescoopwa
TikTok @poutine.scoops.wa
Connect With One Tough Cookie:
Instagram:
@onetoughcookiepod
@marlascookieco
New episodes every week 🎙🍪