Strategic Planning with Operations Experts David McClaskey & Billy Schaefer

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Operations Experts

McClaskey Excellence Institute

9 episodes

2 weeks ago

Delight your customers, reduce errors, and increase repeat business. Take your operations from ordinary to extraordinary. The McClaskey Excellence Institute bring you the Operations Experts, a podcast with hosts David McClaskey, Founder and President of the McClaskey Excellence Institute and Billy Schaefer, Vice-President of the McClaskey Excellence Institute. Combined, they have over 80 years of operations excellence experience to help companies deliver their products and services 100% right, every time.

Management

Business

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Management

Business

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Strategic Planning with Operations Experts David McClaskey & Billy Schaefer

Operations Experts

25 minutes 48 seconds

1 month ago

Strategic Planning with Operations Experts David McClaskey & Billy Schaefer

In this episode of Operations Experts, David McClaskey and Billy Schaefer break down what truly makes strategic planning work. David shares lessons from 50+ years of helping organizations—from single-person companies to multi-unit enterprises—use strategic planning to focus their teams, align their mission, and achieve goals they once thought impossible. They explore why most strategic plans fail, how to build one that actually gets implemented, and why consistent review—not just great ideas—is the key to transforming results year after year. If you're ready to move beyond “goals on paper” and build a plan that accelerates real, measurable progress, this episode delivers the roadmap.

🎧 Listen to the full episode:
👉 Apple Podcasts: https://podcasts.apple.com/us/podcast/operations-experts/id1829535567
👉 Spotify: https://open.spotify.com/show/00IlbNyMAOiWGj5lBHCm7H?si=83f7e459e8124a93