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OPERATORS
OPERATORS
157 episodes
5 days ago
In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
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Entrepreneurship
Business
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In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
Show more...
Entrepreneurship
Business
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From Grand Slams to Flatlines: Inside the Operator Playbook for Surviving Stalled Growth
OPERATORS
1 hour 4 minutes 21 seconds
1 week ago
From Grand Slams to Flatlines: Inside the Operator Playbook for Surviving Stalled Growth


“What do you do when you stop winning?”

In this episode, Sean and Matt drop the highlight reel and talk candidly about what it actually feels like when a once high-flying brand stalls, hits flat revenue, or even starts shrinking.


They unpack why every business has a “natural size,” why top-line obsession is the laziest definition of winning, and how to think more clearly about margin compression, momentum, and your own financial security as a founder.


From redefining success beyond horsepower-style revenue numbers, to product, channel, and positioning pivots, to doing the brutal “Fog of War” cuts instead of slow bleeding out, this is a tactical, psychologically honest roadmap for operators trying to diagnose stalled growth and decide whether to push for the next level or intentionally right-size the business and finally take money off the table.




Chapters


00:00 – Cold open: what it feels like when winning stops


02:20 – Why this episode matters: growth stalls, failure, and the messy middle


04:06 – Defining “winning”: growth vs profit, lifestyle, and the natural size of a business


07:18 – Survival first: financial security, changing goals, and evolving definitions of success


12:51 – Diagnosing stalled growth: macro forces, misalignment, and internal blind spots


17:42 – Tactical vs strategic stalls: product, category limits, and being in the wrong vehicle


23:48 – Playing by the rules of the game: CAC, channels, and market realities


33:13 – Diversification as defense: why building on rented land is dangerous


39:00 – When winning tactics stop working: SEO hits, waves crashing, and preparing for stall-outs


44:00 – Operating paranoid: assuming stalls, diversifying early, and the tradeoff of leaving money on the table


50:00 – Changing the business: adding new product lines, multiple business units, and hedging inside your own brand


56:00 – Rented land warning: Facebook media, platform dependency, and why omnichannel is non-negotiable



Powered By


Fulfil.io

https://bit.ly/3pAp2vu

The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.


Northbeam

https://www.northbeam.io/


Richpanel

https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc


Saras

https://bit.ly/9OP-Ytdesc


Rivo

https://www.rivo.io/operators


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OPERATORS
In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.