What makes a patient walk out of your office saying, “Wow… this feels different”?
In this episode of Opt-Out with Kara Foster, OD, we dive into the little (but powerful) ways to create a memorable, trust-building experience for your patients — from the moment they Google your name to the moment they leave with their new glasses.

Dr. Kara shares the exact strategies she uses in her own practice: creating a warm, welcoming environment, educating patients with clarity and care, showing how their eye health connects to their overall well-being, and even the seamless handoff to optical.

You’ll also hear:
The top 5 ways to accidentally sabotage the patient experience — and how to avoid them

How connection improves patient compliance (with the data to prove it)
Why the “Wow” isn’t about perfection — but about trust, dignity, and those human touches

If you’re ready to reimagine what eye care, and healthcare, can feel like, this episode is your first step.