Leave a comment or suggestion This episode looks at WFM from a different perspective - does Ops really need a team of people to build schedules, or can they run their own rosters on Excel? Is it necessary for a business to actually have a forecast, or can they get by with merely guessing. Was there ever a situation where the answer was ‘Maybe WFM can benefit us’? Hopefully this episode can turn that ‘Maybe’ in ‘Definitely’. 1. The Burst Fire Hydrant Moment - It’s not bad luck, it’s a mi...
All content for Outpost WFM: Project OutCast is the property of Corey Sewpersad and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Leave a comment or suggestion This episode looks at WFM from a different perspective - does Ops really need a team of people to build schedules, or can they run their own rosters on Excel? Is it necessary for a business to actually have a forecast, or can they get by with merely guessing. Was there ever a situation where the answer was ‘Maybe WFM can benefit us’? Hopefully this episode can turn that ‘Maybe’ in ‘Definitely’. 1. The Burst Fire Hydrant Moment - It’s not bad luck, it’s a mi...
Compilation - Absence, Outbound, Service Levels, Analytics and Leadership
Outpost WFM: Project OutCast
18 minutes
7 months ago
Compilation - Absence, Outbound, Service Levels, Analytics and Leadership
Leave a comment or suggestion Compilation Episode! In this one, we cover various aspects of WFM in one episode. Absence Insights.Outbound PlanningService Level challengesWFM AnalyticsLeadership in WFM
Outpost WFM: Project OutCast
Leave a comment or suggestion This episode looks at WFM from a different perspective - does Ops really need a team of people to build schedules, or can they run their own rosters on Excel? Is it necessary for a business to actually have a forecast, or can they get by with merely guessing. Was there ever a situation where the answer was ‘Maybe WFM can benefit us’? Hopefully this episode can turn that ‘Maybe’ in ‘Definitely’. 1. The Burst Fire Hydrant Moment - It’s not bad luck, it’s a mi...
