Leave a comment or suggestion This episode looks at WFM from a different perspective - does Ops really need a team of people to build schedules, or can they run their own rosters on Excel? Is it necessary for a business to actually have a forecast, or can they get by with merely guessing. Was there ever a situation where the answer was ‘Maybe WFM can benefit us’? Hopefully this episode can turn that ‘Maybe’ in ‘Definitely’. 1. The Burst Fire Hydrant Moment - It’s not bad luck, it’s a mi...
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Leave a comment or suggestion This episode looks at WFM from a different perspective - does Ops really need a team of people to build schedules, or can they run their own rosters on Excel? Is it necessary for a business to actually have a forecast, or can they get by with merely guessing. Was there ever a situation where the answer was ‘Maybe WFM can benefit us’? Hopefully this episode can turn that ‘Maybe’ in ‘Definitely’. 1. The Burst Fire Hydrant Moment - It’s not bad luck, it’s a mi...
WFM as a Strategic Weapon - Service Levels: Beyond the basics
Outpost WFM: Project OutCast
3 minutes
7 months ago
WFM as a Strategic Weapon - Service Levels: Beyond the basics
Leave a comment or suggestion Managing Service Level is like steering a car — you can't wait until after the crash to turn. In this episode I cover: 1: Forecasting vs Guessing 2: Real-Time Agility 3: Excuses vs Reasons 4: WFM as a Strategic Weapon
Outpost WFM: Project OutCast
Leave a comment or suggestion This episode looks at WFM from a different perspective - does Ops really need a team of people to build schedules, or can they run their own rosters on Excel? Is it necessary for a business to actually have a forecast, or can they get by with merely guessing. Was there ever a situation where the answer was ‘Maybe WFM can benefit us’? Hopefully this episode can turn that ‘Maybe’ in ‘Definitely’. 1. The Burst Fire Hydrant Moment - It’s not bad luck, it’s a mi...
