Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
John Wilson
306 episodes
3 days ago
We’re heading into 2026 with one goal: stop losing money. Not “grow at all costs.” Not “try harder.” Just: build a healthy business that actually cash flows. In this episode, John Wilson and Jack Carr break down what they’re cutting, tightening, and renegotiating in 2026 to go from ~13% EBITDA to 20% EBITDA—and why they’re also targeting 10% net profit after realizing how big the gap can be between EBITDA and real take-home profit. They walk through the exact planning process they used this y...
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We’re heading into 2026 with one goal: stop losing money. Not “grow at all costs.” Not “try harder.” Just: build a healthy business that actually cash flows. In this episode, John Wilson and Jack Carr break down what they’re cutting, tightening, and renegotiating in 2026 to go from ~13% EBITDA to 20% EBITDA—and why they’re also targeting 10% net profit after realizing how big the gap can be between EBITDA and real take-home profit. They walk through the exact planning process they used this y...
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
49 minutes
1 month ago
The Silent Growth Blocker in Home Services
In this episode, John Wilson sits down with Daryna Kulya, co-founder of Quo (formerly OpenPhone), to unpack one of the most underappreciated growth levers in home services: how you communicate as you scale. What starts as “one tech, one phone, one truck” quickly becomes a bottleneck once you’re trying to hire CSRs, build a call center, and stop missing leads. Daryna shares the real story behind Quo’s rebrand, why they’re building for the long term, and how modern phone + text workflows are ev...
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
We’re heading into 2026 with one goal: stop losing money. Not “grow at all costs.” Not “try harder.” Just: build a healthy business that actually cash flows. In this episode, John Wilson and Jack Carr break down what they’re cutting, tightening, and renegotiating in 2026 to go from ~13% EBITDA to 20% EBITDA—and why they’re also targeting 10% net profit after realizing how big the gap can be between EBITDA and real take-home profit. They walk through the exact planning process they used this y...
