In this episode of Owner Insights, James Orchard speaks to Matthew McArthur, Executive Director of McArthur – one of Australia’s most respected recruitment and temporary staffing firms. What began in 1969 as a homegrown business founded by Matthew’s father, John, has grown into a national enterprise with six offices, over 200 internal staff, and more than 6,500 people employed each year.

This is a story about legacy, resilience, and quietly building a business that lasts. Matthew reflects on the early days of literally building the company from the ground up – assembling petition walls for interview rooms with his siblings – and on the incredible example set by his father, who only stepped down as Chairman at the age of 95. With a focus on sustainability and long-term relationships, McArthur was built to withstand change and challenge, including the global pandemic, with a cautious, steady approach that’s kept it recession resilient.

From navigating the challenges of working in a family business to the complexities of creating a truly national culture, Matthew shares valuable insights into leadership, succession, and staying relevant across decades. This episode is a masterclass in building not just a business – but a business that lasts.