In this episode, we sit down with author and advocate Cynthia Overton to discuss her new book, The Clear Cane Chronicles, which explores what person-centered care really looks like in practice. Cynthia explains the evolution of models of care from traditional to patient-centered to person-centered and how the last one looks beyond the medical condition to the whole individual, considering lifestyle, relationships, and beliefs. She shares her personal journey of surviving spinal cord surgery i...
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In this episode, we sit down with author and advocate Cynthia Overton to discuss her new book, The Clear Cane Chronicles, which explores what person-centered care really looks like in practice. Cynthia explains the evolution of models of care from traditional to patient-centered to person-centered and how the last one looks beyond the medical condition to the whole individual, considering lifestyle, relationships, and beliefs. She shares her personal journey of surviving spinal cord surgery i...
Inside the life of a Personal Medical Strategist with Kayla Thompson-Riviere
Patient Advocacy Now
39 minutes
4 months ago
Inside the life of a Personal Medical Strategist with Kayla Thompson-Riviere
In this compelling interview, Kayla Thompson-Riviere, RN and Board Certified Patient Advocate, shares her journey from burned-out ICU nurse to the first and only independent advocate on Maryland’s Eastern Shore. Confronted with the confusion surrounding the term "patient advocate"—often associated with hospital employees or free services—Kayla rebranded herself as a personal medical strategist. The new title not only clarifies her role but also subtly signals a paid, professional service. Wit...
Patient Advocacy Now
In this episode, we sit down with author and advocate Cynthia Overton to discuss her new book, The Clear Cane Chronicles, which explores what person-centered care really looks like in practice. Cynthia explains the evolution of models of care from traditional to patient-centered to person-centered and how the last one looks beyond the medical condition to the whole individual, considering lifestyle, relationships, and beliefs. She shares her personal journey of surviving spinal cord surgery i...
