Setting up payments for success with André Moeller, Payments, Risk, and Fraud Professional Lead at Elli

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Payments Unfiltered

Primer.io

10 episodes

1 month ago

Join Theo Spyrides, Head of Product at Primer for your much-needed dose of honest payments chat. In each episode Theo will dive into the payments ecosystem, exploring the personal journeys of those at the coalface, attempting to answer the big questions that’ll define where the ecosystem is heading, and, of course, have some fun along the way.

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Setting up payments for success with André Moeller, Payments, Risk, and Fraud Professional Lead at Elli

Payments Unfiltered

31 minutes 21 seconds

10 months ago

Setting up payments for success with André Moeller, Payments, Risk, and Fraud Professional Lead at Elli

In this episode of Payments Unfiltered, Theo Spyrides sits down with André Moeller, Payments, Risk, and Fraud Professional Lead at Elli (Volkswagen Group’s energy and charging solutions provider).

They explore the key strategies for setting up payments correctly, including:

Defining the optimal payment flow: Understanding the difference between Customer-Initiated Transactions (CIT) and Merchant-Initiated Transactions (MIT).
Selecting the right payment methods: Aligning payment options with customer preferences, average order values, and regional trends.
Avoiding misalignment: Why businesses must involve payment experts early to prevent friction, fraud, and failed transactions.
Optimizing checkout experiences: How too many payment options can create unnecessary complexity and reduce conversion rates.
The role of data: Using insights to optimize payments, reduce fraud, and improve business strategy.
Building a strong payments team: Why hiring experienced payments professionals is critical for success.