Welcome back to the Peak Property Performance podcast! In this episode, co-hosts Drew Hall and Bill Douglas are joined by Amanda Betts, VP of Marketing at Buildout—a leading tech platform modernizing commercial real estate brokerages. Together, they tackle the big question: How can technology and automation really amplify people, not just replace them, in the commercial real estate industry?
Amanda Betts shares practical insights from her years guiding digital transformation, emphasizing that technology is just the infrastructure, it’s the people and mindset that unlock high performance. The conversation dives into overcoming status quo bias, adopting innovation, and the critical role of leadership in modeling (not mandating) tech adoption. We explore how brokerages use AI and automation to streamline repetitive tasks, boost efficiency, and drive growth without bloating overhead, and how these efficiencies translate into real benefits for property owners.
Listeners will also hear about the power of a unified data strategy, data governance, and how centralized systems can support stronger valuations and transparency. Wrapping up with some rapid-fire personal insights from Amanda Betts, this episode is packed with actionable advice and fresh perspectives for owners, managers, and brokers wanting to stay ahead in the ever-evolving world of commercial real estate.
Tune in as we break down digital transformation - not just as a tech trend, but as a shift in mindset, leadership, and culture needed for peak property performance.