Gen AI represents a paradigm shift in the field of human resources. The integration of Gen AI  is likely to transform the entire HR organisation. It will streamline processes, facilitate data-driven decision-making, and enhance the overall employee experience, making HR practices more agile and efficient – and less transactional.

In a conversation with People Matters, Josh Bersin, Global Industry Analyst & CEO, Josh Bersin Company spoke about the transformative technological shift and its likely impact on business strategies.