2025 mandates HR across APAC to be more agile and adaptable to evolving business demands and tech advancements. For a region as diverse as APAC, this means relooking existing structures and building for the future with the right technological and strategic frameworks in place.

We sit with Heather Jerrehian, VP, Product Management — Employee Workflows at ServiceNow. As business leader with more than decades of experience we breakdown agility into meaningful steps and look at the role of technology in preparing HR of an agile future.