On this episode, host Peter Murphy Lewis talks with Jessica Guerrero, Administrator of Emerald Nursing and Rehab Lakeview, whose journey from a teenage dietary aide to a respected health care leader is as inspiring as it is heartfelt. Jessica shares her path from working at Subway to building a culture of compassion and belonging within her facility. She opens up about overcoming fear and imposter syndrome, leading through vulnerability, and transforming a once-struggling workplace into a true home for residents and staff alike.
Key Takeaways:
00:00 Introduction.
01:24 A coworker’s encouragement sparked passion for a health care career path.
03:01 Imposter syndrome nearly cost Jessica her administrator position twice.
03:57 Perfectionism as a manager can scare employees away.
05:08 Building a team with aligned values fills organizational gaps automatically.
06:34 Creating a genuine culture can transform the workplace environment and satisfaction.
10:32 Therapy can help leaders recognize their accomplishments and overcome self-doubt.
12:52 Having amazing energy can bless other people in long-term care.
Resources Mentioned:
https://www.linkedin.com/in/jessica-guerrero-lnha-744b83160/
Emerald Nursing and Rehab Lakeview |Website
https://emeraldlakeview.com/
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