This is a podcast for the local pet business owner. Get foundational business tips mixed with the latest secrets of what’s working now, especially in this challenging world. Hear honest conversations from industry peers working the streets of Main Street, where dog business is BIG business. So, if you’re a pet supply store, grooming salon, dog daycare, boarding facility, pet sitter or dog trainer - we welcome you! What really sets this show apart from others in this space is that your show host, Candace D’Agnolo, the CEO & Founder of Pet Boss Nation® - has started, scaled and sold successful pet businesses in almost every niche of the pet industry. Not only that, but her business had multiple locations, a team of 30 people, and annual revenue hitting multiple 7 figures. What this means for you is that you’ll get a holistic approach from someone who’s been on your biz journey from start to finish. Intrigued? Press play.
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This is a podcast for the local pet business owner. Get foundational business tips mixed with the latest secrets of what’s working now, especially in this challenging world. Hear honest conversations from industry peers working the streets of Main Street, where dog business is BIG business. So, if you’re a pet supply store, grooming salon, dog daycare, boarding facility, pet sitter or dog trainer - we welcome you! What really sets this show apart from others in this space is that your show host, Candace D’Agnolo, the CEO & Founder of Pet Boss Nation® - has started, scaled and sold successful pet businesses in almost every niche of the pet industry. Not only that, but her business had multiple locations, a team of 30 people, and annual revenue hitting multiple 7 figures. What this means for you is that you’ll get a holistic approach from someone who’s been on your biz journey from start to finish. Intrigued? Press play.
208: Six Weeks In: How Education Became Our Secret Weapon (Behind Closed Doors)
Pet Boss® Podcast with Candace
29 minutes
3 weeks ago
208: Six Weeks In: How Education Became Our Secret Weapon (Behind Closed Doors)
Six weeks into opening Dante and Dory's, and we have realized something unexpected: it's not the products, prices, or location driving success - it's how we are teaching!
In this Behind Closed Doors episode, Candace shares what's really happening on the floor and how building a culture of education has transformed both customer behavior and sales results.
Listen to hear:
🙌 Why customers in Galesburg are more willing to switch foods and try new products than at big box stores
🙌 The surprising feedback about pricing and the power of understanding the "why"
🙌 How weekly team training sessions beat hours of confusion and discounting
🙌 How leading with curiosity (not expertise) opens up better conversations with customers
Plus, the honest reality of running a startup alongside coaching thousands of pet business owners - and why team support is the only way forward!
Whether you're in retail, services, or just starting out, this episode proves that when you teach first and sell second, you build a business customers actually want to come back to over and over again!
Transcript
Show Notes
Pet Boss® Podcast with Candace
This is a podcast for the local pet business owner. Get foundational business tips mixed with the latest secrets of what’s working now, especially in this challenging world. Hear honest conversations from industry peers working the streets of Main Street, where dog business is BIG business. So, if you’re a pet supply store, grooming salon, dog daycare, boarding facility, pet sitter or dog trainer - we welcome you! What really sets this show apart from others in this space is that your show host, Candace D’Agnolo, the CEO & Founder of Pet Boss Nation® - has started, scaled and sold successful pet businesses in almost every niche of the pet industry. Not only that, but her business had multiple locations, a team of 30 people, and annual revenue hitting multiple 7 figures. What this means for you is that you’ll get a holistic approach from someone who’s been on your biz journey from start to finish. Intrigued? Press play.
