In this episode, Stephen Shaw (Senior Solutions Architect at New Relic) and Luke Gaydon (Head of Offering and Portfolio Management at Accedo) talk about the hurdles organizations face when deploying observability tools, and why it’s time for the industry to stop flying blind.

From real client objections to the evolution of the technology itself, they explore and exchange experiences on what’s worked, what hasn’t, and the risks of waiting too long to embrace the next-gen OTT observability stack.