Fiverr Top Rated Seller Status: A Detailed Briefing

This briefing document reviews achieving and maintaining the "Top Rated" seller status on the Fiverr freelance platform, based on excerpts from "Top Rated – Fiverr Help Center."

What is Top Rated Status?

The Top Rated badge signifies freelancers recognized for exceptional quality and service. The new level system aims for transparency, allowing freelancers to track their progress and understand the requirements for achieving this coveted status.

Path to Top Rated:

The path involves two key stages:

1. Meeting Eligibility Criteria:

Freelancers must achieve specific metrics before Fiverr's evaluation team reviews their profile:

• Level 2: Reached by fulfilling level 1 requirements.
• Success Score: 90% or above, reflecting consistent, high-quality service.
• Rating: 4.7 stars or above, indicating excellent client satisfaction.
• Response Rate: 90% or above, demonstrating responsiveness to client inquiries.
• Orders: 40 completed orders, showcasing a proven track record.
• Unique Clients: 20 different clients, indicating diverse service provision.
• Earnings: $10,000 or more, reflecting substantial financial success.

Note: Some categories require additional prerequisites or skill tests.

2. Evaluation Team Review:

Once eligible, the evaluation team conducts a holistic review based on four pillars:

• Professional Skills: Proficiency and delivery quality aligned with the services offered.
• Communication and Service: Overall responsiveness, clear expectations, and a smooth client experience.
• Professional Presence: Structured Gigs, informative profile, utilization of features like intro videos and portfolio showcasing skills and experience.
• Compliance with Fiverr's Policies: Adherence to Terms of Service and Community Standards.

Top Rated Dos and Don'ts:

Fiverr provides clear guidelines to present oneself professionally and maintain a positive reputation:

Dos:

• Present a professional profile and Gig pages.
• Deliver exceptional value through price, timeliness, and expertise.
• Meet client expectations by providing services that match gig descriptions.

Don'ts:

• Misrepresent qualifications, services, or identity.
• Duplicate active Gigs or services.
• Violate Fiverr's Terms of Service or Community Standards.

Maintaining Top Rated Status:

Maintaining the required metrics is crucial. Falling below minimum requirements triggers a 30-day grace period to improve. Failure to do so leads to an evaluation team review that could result in losing the Top Rated status. However, regaining the badge is possible by meeting the eligibility criteria after a 6-month waiting period.

High-Demand Categories & Review Timeframes:

Fiverr prioritizes reviewing freelancers in high-demand categories where more Top Rated sellers are needed. These categories, listed on the Fiverr Help Center page, have estimated review timeframes (e.g., 45 days for Data Engineering, 90 days for Software Development).

Important Notes:

• Prioritized reviews are given to freelancers with at least 20 completed orders in approved Gigs within the listed high-demand categories.
• Estimated review timeframes are subject to change.
• Fiverr Seller Plus Premium members receive priority in the evaluation queue.

Conclusion:

Achieving Top Rated status requires dedication to delivering high-quality services, maintaining excellent communication, and adhering to Fiverr's policies. This detailed briefing document provides a comprehensive overview of the process, enabling freelancers to strategize and work towards achieving this prestigious badge.