What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
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What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
Breakthrough Thinking at UGI Corporation: Leading Change Through Curiosity and Courage
Powered by Learning
22 minutes
2 months ago
Breakthrough Thinking at UGI Corporation: Leading Change Through Curiosity and Courage
UGI Corporation’s Global Enterprise Lead, Learning & Development Wendy Laverty shares how “Breakthrough Thinking” is reshaping leadership, structure, and strategy at UGI. She explains how a series of workshops with team members has encouraged intentional reflection, language, and a culture of curiosity that’s unlocking new solutions and sustainable change. Show Notes: UGI’s Wendy Laverty shares many inspirational and actionable ways to inspire better thinking that leads to sustaina...
Powered by Learning
What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
