What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
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What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
Episode 100: AI, Data, and the Future of Learning & Development
Powered by Learning
34 minutes
3 months ago
Episode 100: AI, Data, and the Future of Learning & Development
We’re celebrating 100 episodes of Powered by Learning with a special conversation with past podcast guests Dr. Kristal Walker, Marjorie Van Roon, Ajay Pangarkar, Robyn DeFelice, and Connie Malamed. Together, we reflect on the past five years in L&D—AI’s promise (and limits), the rise of data-informed decisions, accountability for performance and ROI, and the renewed push for personalized, human-centered learning. Listen for an energizing look at where L&D is headed—and how your organi...
Powered by Learning
What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...