What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
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What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
From Training to Performance: Rethinking How We Learn on the Job
Powered by Learning
25 minutes
10 months ago
From Training to Performance: Rethinking How We Learn on the Job
Learning doesn't stop when formal training ends—it continues in the flow of work. On this episode of Powered by Learning, Chief Learning Evangelist and Co-Founder of Apply Synergies Bob Mosher discusses the Five Moments of Need and how organizations can embed learning into the workplace to drive real performance outcomes. Show Notes: Here are some of the key points from our interview with Bob Mosher about the Five Moments of Need framework. The Five Moments of Need Framework Enh...
Powered by Learning
What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
